The Transformation in Gastronomy? Leading into the Future.

A glimpse behind the rhythms and aromas of a kitchen. The thought might initially conjure images of chefs in white jackets and aprons bustling between pots and pans. However, being a successful chef requires more than just culinary skills. In the world of gastronomy, leadership skills are just as important as the art of cooking itself. Leadership training plays a crucial role in transforming employees in the tourism industry into effective leaders and ensuring success in gastronomy.

Let's focus on the head chef. Traditionally, chefs were primarily judged based on their kitchen skills. They were admired for their creativity, flavors, and ability to prepare appealing meals. However, the restaurant industry has undergone significant changes in recent years. Restaurants are not only places where food is served but also businesses that require smooth operations and need to attract new employees.

With the increasing complexity of the hospitality industry, chefs must not only prepare exquisite dishes but also effectively lead teams, optimize operations, enhance customer experiences, and communicate with suppliers and clients.

"A good leader is like a captain who navigates the ship with foresight and ensures it doesn't run aground." (Martin Büchele)

This is where leadership skills come into play.

From chef to inspirational head chef

One chef who has been focusing on these qualities from a young age is Maximilian Nikolic (29), head chef at the Genuss- und Aktivhotel Sonnenburg. Max grew up in Kleinwalsertal and gained experience in several hotels in Kleinwalsertal and Austria.

In a conversation with Max, it's evident that he truly sees his employees. He recognizes that there are different types of employees and personalities, each with individual strengths and needs that sometimes require different approaches. He understands that he must first work on himself to address these aspects.

"The gastronomy industry is often portrayed in an unflattering light. I want to achieve the opposite, or rather, show that there are businesses that are changing... and working on themselves. [...] The topic of employees is a significant one. We simply live in a different time. You don't automatically get trained individuals anymore. There are many career changers. How do you deal with that?" (Max Nikolic)

It's about empathy!

Can you learn this?

What is certainly also a matter of personal disposition can become the recipe for success for a good (kitchen) team with the right tips and strategies. Establishing a solid structure and foundation in kitchen planning and organization is essential for smooth workflows and stress-free work. Max has never been one to raise his voice. Since the beginning of his leadership role, he has been guided by head chef and leadership expert Martin Büchele. Nevertheless, or perhaps precisely for this reason, he attended a seminar on the fundamentals of leadership this winter. A significant gain for him and his team.

Communication is Key

It's evident that communication is essential. Efficiently leading a team requires dialogue, self-reflection, motivation, and organizational skills.

"Talking with each other. Integrating my team more into the work and letting them contribute independently. Giving them the time to see for themselves what didn't go so well. I'm there and I convey my confidence to them. It's a give and take. And it's just fun." (Max Nikolic)

This wasn't always the case for him either.

"Especially those who are new to this situation should take this course. It makes their work easier. I noticed it in myself. You reach your limits. And that's the only way to progress." (Max Nikolic)

Especially people who are in a leadership position for the first time or unexpectedly can benefit from this. Because with organization and structure, open dialogue, and the necessary calmness, work becomes lighter.

An Example from a Chef:

Leadership qualities are in demand in all fields.

The ability to lead a team, communicate, manage conflicts, and optimize operations are crucial components for long-term success in any business. By investing in their leadership skills, chefs, for example, can not only improve the quality of their dishes but also bring about a positive change throughout the industry. Creating a better working environment. Enjoying trust in their employees, switching off, and having free days in gastronomy. Max achieved that. And he continues to work on himself and the working atmosphere in his establishment.

And what about you?

The Leadership Workshop Series is aimed at all leaders and those who aspire to become one.

About the Course with Martin Büchele

4-day Leadership Workshop Series at HMC-Academy in Kleinwalsertal

Next Date: September 2023

Comprehensive understanding of one's leadership role and application of contemporary techniques for employee well-being and enhanced operational results. Topics include:

Leadership concepts, soft/hard factors
Supervisor vs. leader
Team and communication building
Questioning techniques and difficult conversations
Employee development and self-leadership

More information

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